At XING CHONG TRADING LIMITED (referred to as “we,” “our,” or “us”), we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://jakewa.com/) or engage in any other services we provide.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Identification Information: Name, email address, phone number, shipping address, and other details you provide when making a purchase or contacting us.
- Payment Information: We may collect payment details (such as credit/debit card information) when you make a purchase on our site. Payment information is processed securely through third-party payment processors and is not stored on our servers.
- Non-Personal Information: We may collect non-personal information such as browsing data, IP address, browser type, and device information to enhance your experience and improve our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To complete and manage your purchases, process payments, and provide customer support.
- To Improve Our Website: To enhance and personalize your browsing experience and tailor our offerings to meet your preferences.
- To Communicate with You: To send order updates, promotional offers, and other relevant communications. You may opt-out of receiving marketing emails at any time.
- To Comply with Legal Obligations: To fulfill any legal requirements, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure, and we cannot ensure the security of information you send to us.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers for the purpose of fulfilling orders or improving our services. These providers are contractually obligated to safeguard your information.
5. Cookies
Our website uses cookies to improve user experience. Cookies are small data files stored on your device that allow us to recognize you and remember your preferences. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of the site.
6. Your Rights
You have the right to:
- Access Your Data: You can request a copy of the personal information we hold about you.
- Correct or Update Your Information: You can update or correct any personal information we hold.
- Delete Your Information: You may request the deletion of your personal information, subject to any legal obligations.
- Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
By using our website, you consent to the terms outlined in this Privacy Policy.
This Privacy Policy is intended to provide transparency regarding how your data is handled and to ensure that we respect and protect your privacy rights.